Returns & Exchanges

Due to the perishable nature of our craft ciders, we cannot accept physical returns of alcohol; however, we are committed to ensuring your satisfaction with every bottle. If your order arrives damaged or incorrect, please reach out within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Examine your cider shipment immediately upon arrival for any signs of leakage, breakage, or order discrepancies.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and clear photos of the damaged goods or incorrect items.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 48 hours to confirm the issue and authorize a resolution.

• 4.
  Receive Credit or Replacement

  Once approved, we will either ship out a fresh replacement at no cost to you or issue a full refund to your original payment method.